> For the complete documentation index, see [llms.txt](https://runporter.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://runporter.gitbook.io/docs/porter-for-managers/getting-started/set-up-a-porter-business-number.md).

# Set up a Porter business number

Create a Porter business number for customer calls, recording, and call routing.

If you select [**Phone conversations**](/docs/porter-for-managers/getting-started.md#phone-conversations) during your initial workspace setup, Porter takes you to the **Call assistant** setup to configure a business number. The setup guides you through choosing a business number, giving it an internal name, and configuring where incoming calls should be forwarded. Each part of the setup appears on a separate screen.

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If you select **Cancel** in the upper-right corner, you can skip the setup and add a Porter business number later from [**Settings** → **Phone numbers**](/docs/settings/phone-numbers.md). The **Add business number** panel provides the same configuration options together in a single panel.

***

## **Select your Business number**

Choose the phone number your customers will call to reach your business.

Enter the desired **area code** and click **Search**.

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Choose the phone number you want to use, then click **Continue**.

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## **Name your Business number**

Give your business number an internal name so you can identify the campaign or channel it is tracking.

Enter a name in the **Name** field, then click **Continue**.

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***

## **Set up call forwarding**

Porter forwards calls made to your business number to the phone numbers you configure.

1. Under **Forward calls to**, enter the phone number where calls should ring.

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2. To add additional forwarding numbers, select **Add number**.

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3. Use the **drag handle** to arrange the forwarding numbers in the order you want them handled.

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4. Use the **trash** button to remove a forwarding number.

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4. Under **Routing type**, choose how calls should be routed. Then click **Continue**.

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* **All** — Routes the call to all configured forwarding numbers.
* **Round robin** — Distributes calls among the configured forwarding numbers according to their order.

***

## **Your number is ready**

Once setup is complete, the **Your number is ready** screen confirms that your Porter business number is ready to use.

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Every call to this number is automatically recorded, transcribed, and analyzed by Porter. The screen also shows the configured call routing, including your **Your Business number** and the number it **Forwards to**.

Select **Go to Dashboard** to access your workspace.
