> For the complete documentation index, see [llms.txt](https://runporter.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://runporter.gitbook.io/docs/porter-for-team-members/reviewing-conversations-on-mobile.md). # Reviewing conversations on mobile Review recorded conversations and coaching insights on mobile. Review recorded conversations in the Porter mobile app to review conversation details, transcripts, notes, and coaching feedback. You can search and filter your recordings to quickly find a specific conversation, then open it to explore its details and ask Porter questions about the conversation. *** ## **Find a conversation** In the **Conversations** tab, your recorded conversations are listed with the most recent recordings first. Each row provides a quick overview of the recording: * **Conversation topic** — The topic Porter identified from the recording. * **Time, duration, and status** — Shows when the conversation took place, how long it lasted, and its current status. * **Summary preview** — A one-line preview of the conversation summary. Use the **Search recordings** field to find a conversation by its title or information associated with the conversation. You can also narrow the list using the **All**, **High-intent**, **Medium**, **Low**, **Active**, and **Archived** filters. *** ## **Conversation statuses** A status pill appears on each recording in the **Conversations** list to show where the recording is in the upload and processing process.


Status	What is happening
Upload pending	The recording is still on your phone and has not been sent to Porter yet. Tap it to view its status.
Uploading	The recording is being sent from your phone to Porter.
Transcribing	Porter has received the recording and is converting the audio into text.
Summarizing	Porter is processing the conversation to generate its summary and coaching results.
Still processing	The recording is taking longer than usual to finish processing. Nothing is lost, and you can check back later.
Uploaded	Processing is complete, and the conversation's summary, transcript, and coaching information are available to review.

If a recording is still being uploaded, it appears at the top of the list. Tap the recording to view its upload status. Conversation details become available after the recording has been uploaded and processed. If you're offline, a connection message appears at the top of the screen. You can still record conversations while offline, and the recordings will be sent when your connection is restored. The **Conversations** list requires an internet connection to load. The list can refresh automatically while recordings are being processed. You can also pull down on the list to refresh it manually. Tap a recording to open its conversation details. *** ## **Review conversation details** At the top of the conversation details, you’ll see the **Title**, date, time, duration, **Score**, **Outcome**, and **Recorded by** information. The mobile app only stores in-person recordings, so the **Title** does not include the “In-person visit” label that can appear for in-person recordings in the web app. Below these details, three tabs organize the conversation information: * **Log details** — Shows the Contact, including the customer's name, phone number, and email, along with an Edit contact button. It also includes the conversation Summary and Job details. * **Transcript** — Shows the conversation transcript and Notes. Swipe left or right to switch between the Transcript and Notes views. * **Coach's Corner** — Shows the overall score, coaching feedback, and breakdown of the coaching playbook sections. A Chat with Porter field is available at the bottom of the conversation details page, regardless of which tab is selected.